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Our Awards

Prestigious AfPP accreditation for Theatre Safety

 

The Edinburgh Clinic, part of the Aspen Healthcare Group has been awarded AfPP (Association for Perioperative Practice) accreditation for theatre safety, effective risk management strategies and its ongoing commitment to patient safety. Every hospital within the Aspen group, including The Edinburgh Clinic, were subject to a thorough audit of all theatres for safe operating practices and all facilities met the AfPP standards and recommendations for ‘Safe Perioperative Practice.’

Worldhost Business Status

 

WorldHost is a nationally recognised badge of excellence for customer service and was introduced to Britain in 2010 to support businesses in the lead-up to the London 2012 Olympic Games and Paralympics. It is quickly becoming a gold standard in training for businesses.  To achieve WorldHost Recognised Business status 50 per cent of all staff who have contact with patients have to go through the training scheme, which covered different subjects such as hospitality, creating good first impressions, telephone manner and communication skills.

 

UK & International Customer Experience Awards

Aspen Healthcare is celebrating back-to-back success after securing four awards at the 2019 UK Customer Experience Awards (UKCXA) event, including Gold in the ‘Customer-Centric Culture’ category, as well as a Silver award and two Bronze awards. Aspen won Gold after representatives presented to judges on the ‘STEP-Up-To-Safety’ scheme, a highly impactful patient safety and culture change programme. Following on from this success, Aspen won two Gold awards at the International Customer Experience Awards, which recognise inspiring organisations who are delivering outstanding customer experience across the world.Aspen Healthcare is celebrating back-to-back success after securing four awards at the 2019 UK Customer Experience Awards (UKCXA) event, including Gold in the ‘Customer-Centric Culture’ category, as well as a Silver award and two Bronze awards. Aspen won Gold after representatives presented to judges on the ‘STEP-Up-To-Safety’ scheme, a highly impactful patient safety and culture change programme. Following on from this success, Aspen won two Gold awards at the International Customer Experience Awards, which recognise inspiring organisations who are delivering outstanding customer experience across the world.

 

International award Customer service award